Getting Started

US Shipping Guide

How to Ship Food-Contact Products

FDA & PGA Compliance Guide for Cosmetics and Beauty Products

Canada-United States-Mexico Agreement (CUSMA)

What packaging should I use?

Video Tutorials

Declaring the correct product retail value and description

Do you offer support in French?

Delivering to condominiums and apartment buildings

Do you offer Discounts?

Can I make a change to a shipping address already in-transit?

Do you offer LTL/FTL Services?

What do I do if an address is invalid?

Do I need a thermal label printer?

Can I print a packing slip with my label?

Is there a value limit to what I can ship to the United States?

Is there a size or weight restriction for the boxes that I want to ship?

What weight and dimensions should I enter?

Can I ship my packages to a Stallion Express Branch for processing?

What do I do if I get an error?

Can I intercept a package that is in-transit?

What is zone-skipping?

My package was damaged in transit

Can I tape two packages together and use the same label?

How to add Tax Identifiers via Account Settings

How do I generate a shipping label?

What are your label requirements?

What is a batch label and when do I need it?

What does each shipment status mean?

What is the shipping process?