If you encounter an error while creating a shipment, the error message may include details about what went wrong. Review the information carefully, as it may help you resolve the issue.

If the error continues or appears to be a system bug, please reach out to our Customer Service team at hello@stallion.ca.

To help us assist you more effectively:

• Take a screenshot of the error message.
• Include as many details as possible about what you were doing when the error occurred (e.g., order or Shipment ID, steps taken, browser used).

Providing this information will help our team investigate and resolve the issue faster.

You can also utilize the Report Issue feature from your Account icon in case of technical bugs.