International Shipments

How to add Tax Identifiers via Account Settings

Jennifer Magno
Jennifer Magno
  • Updated

For IOSS/VAT/EORI Numbers.

To apply Tax IDs (IOSS/VAT/EORI) to your international shipments and prevent unexpected charges for recipients, please follow these steps to configure your account settings:


1. Register your Tax ID
Go to your account Settings and navigate to Customs Data > Tax IDs > Add.
Note: For Norway, your VOEC number can be entered as a VAT number.


2. Apply the Tax ID to your shipments
Depending on how you create your shipments, use one of the following methods:

  • For Store-Integrated orders: Go to Settings > Integrations. Under the Stores tab, select your store. 
    In the VAT tab, select the appropriate tax identifier from the dropdown menu and click Update Store Settings.

    Tip: You can automate this by going to Setup > Shipping Rules and creating a new rule to apply a Tax ID based on criteria like country, store, or order tags.

 

  • For Single Shipments: If you are creating a shipment via the New Shipment tab, simply select the tax identifier from the Tax ID dropdown menu located above the "Get Rates" button.

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