What is a Regular Shipment?
A Regular shipment is the standard way to send parcels through Stallion. It's available in Direct mode and gives you access to discounted multi-carrier rates for domestic Canada, US, and international destinations.
How to Create a Regular (Direct) Shipment
Step-by-step guide to creating a regular shipment in Direct mode — covering address entry, items declaration, package details, rate comparison, and label purchase.
When to Use Regular Shipments
- Sending ecommerce orders to customers
- Comparing carrier prices to find the best rate
- Shipping from your home or warehouse
- Any destination — domestic or international
Before You Start
- Switch to Direct mode — you must be in Direct mode to create a regular shipment. See Direct vs. Connect Mode if you are unsure how to check or switch.
- Check your wallet balance — your wallet must have sufficient funds to purchase a label. See Adding Credits and Payment Methods to top up.
- Navigate to Shipments → New Shipment in the sidebar
The Five-Step Wizard
| Step | Name | Description |
|---|---|---|
| 1 | Ship To | Enter the recipient's address and contact details |
| 2 | Items | Add the items you're shipping with descriptions, quantities, and values |
| 3 | Package | Specify package dimensions and weight |
| 4 | Rates | Compare available shipping rates and select one |
| 5 | Review & Purchase | Review all details and purchase the label |
Step 1: Ship To
Contact fields:
| Field | Required | What it's for |
|---|---|---|
| Full Name | Yes | Recipient's full name |
| Company | No | Business or company name |
| Phone | No | Recipient's phone number |
| No | Recipient's email address |
Address fields:
| Field | Required | What it's for |
|---|---|---|
| Address Line 1 | Yes | Street address |
| Address Line 2 | No | Apartment, suite, unit, etc. |
| City | Yes | City or town |
| Province/State | Yes | Province (Canada) or State (US) |
| Postal/Zip Code | Yes | Postal code or ZIP code — validated against city/state for US destinations |
| Country | Yes | Destination country |
| Address Type | No | Residential or Commercial — affects carrier surcharges |
Additional fields:
| Field | Required | What it's for |
|---|---|---|
| Store | No | Select a connected store to associate with this shipment |
| Order ID | No | Reference to the original order for tracking and record-keeping |
Good to know: As you type an address, Google Places autocomplete suggests matches so you can fill the form faster. You can also pick a saved recipient from your Address Book to skip manual entry entirely.
Step 2: Items
Tell us what you're shipping — this information is used for customs declarations and carrier requirements.
| Field | Required | What it's for |
|---|---|---|
| SKU | No | Your internal stock keeping unit reference — start typing to autocomplete from saved products |
| Description | Yes | A clear description of the item (e.g., "Cotton T-Shirt") — autocomplete from saved products |
| Quantity | Yes | Number of units for this item (minimum 1) |
| Unit Value | Yes | Value per unit (must be greater than 0) |
| Currency | Yes | Currency for the item value — CAD, USD, EUR, GBP, AUD, NZD, or MXN |
| Customs Description | No | Additional description used specifically for customs declarations |
| HS Code | No | Optional for Regular shipments — recommended for international to speed up customs |
| Country of Origin | No | Optional for Regular shipments — required for Courier/LTL shipments to the US |
Actions available:
- Add Item — Add another item row to the shipment
- Remove Item — Remove an item from the list
- Save as Product — Save the item details as a reusable product for future shipments
Good to know: Start typing a SKU or description in the item fields and the system will suggest matching products you've saved before — auto-filling quantity, value, and other details for you.
Step 3: Package
Enter the package dimensions and weight so we can calculate accurate shipping rates.
| Field | Required | What it's for |
|---|---|---|
| Package Type | Yes | Select from Parcel, Thick Envelope, or saved box preset |
| Length | Conditional | Not required for Thick Envelope under 1 lb |
| Width | Conditional | Not required for Thick Envelope under 1 lb |
| Height | Conditional | Auto-locked for Thick Envelope |
| Weight | Yes | Total package weight in kg or lbs (must be > 0) |
Quick-fill features:
- Saved Boxes — Select from your saved box presets to auto-fill dimensions
- Auto-calculate weight — If all items have weights, the total is calculated automatically
- Unit toggle — Switch between metric (cm/kg) and imperial (in/lbs) units
- Fetch Weight — If you have a connected USB scale, click to read the weight directly
Good to know: When you select "Thick Envelope" as the package type and the weight is under 1 lb, dimensions are not required. Above 1 lb, dimensions are enforced by carriers.
Shipping Options
These options appear alongside your package details and control how the shipment is handled by the carrier.
| Field | Required | What it's for |
|---|---|---|
| Postage Type | Yes | Select the postage type for rate calculation |
| Signature | No | Choose between No Signature or Signature — requests signature confirmation on delivery |
| Protection | No | Choose between No Stallion Protection or Stallion Protection — adds shipping protection for the declared value |
| Tax ID | No | Required for certain international shipments — your tax identification number for customs clearance |
Step 4: Rates
Rates are fetched automatically once your package details are complete. The rate list shows each option with the carrier name, service level, estimated delivery days, and price.
- Rates are sorted by price (lowest first) by default
- Click on a rate to select it
- The Next button is disabled until a rate is selected
Good to know: Some rates may include additional surcharges (fuel, residential, etc.) which are shown in the price breakdown.
Good to know: If no rates appear, check that the Ship To address is valid, the package weight is greater than zero, and dimensions are filled in. If rates still don't load, see Why Can't I Create a Shipment? for detailed troubleshooting.
Step 5: Review & Purchase
Review all shipment details before purchasing. This step shows a summary of:
- Recipient address
- Items and declared values
- Package dimensions and weight
- Selected rate and carrier
- Signature and protection options
Purchase flow:
- Review all details carefully
- Click Purchase to proceed
- A confirmation dialog shows the shipment count and total cost
- Click Confirm to complete the purchase
- The postage cost is deducted from your wallet balance
Good to know: You can enable Skip Purchase Confirmation in Settings → Shipping → Automation to bypass the confirmation dialog and purchase immediately — a time-saver for high-volume shippers.
After Purchase
Once your label is purchased, you can:
- Print the label — Download or print your shipping label in 4x6 thermal or letter format
- View tracking — A tracking number is assigned and tracking begins automatically
- Void the shipment — Cancel the label before it's been scanned by the carrier for a refund
- Duplicate the shipment — Create a new shipment pre-filled with the same details
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