Browse guides, tutorials, and FAQs for the Stallion Express shipping platform.
Account setup, approval, onboarding, Direct vs Connect mode, and dashboard basics.
Connect your store, import orders from integrations or files, and prepare orders for shipping.
Create regular, courier, LTL, and same-day shipments. Start here if you need help choosing the right flow.
Stallion-managed shipping services: Courier, LTL, and Same-Day. Stallion handles pickup, carrier handoff, and consolidated billing.
Filter, view, and act on shipments. Bulk operations, label purchasing, printing, and reprint flows.
Shipping rules, filters, box presets, tags, and automation to speed up your workflow.
Product catalog, DDP classification, CUSMA certification, and customs data management.
Schedule pickups, find drop-off locations, book same-day service, and order supplies.
Manage returns, configure the returns portal, and file or track Stallion Protection claims.
Wallet top-up, transactions, statements, credit adjustments, and referral rewards.
Account, shipping, customs, printing, notifications, API, and webhook configuration.
Carriers, service levels, tracking statuses, voiding labels, and shipping glossary.
Printing issues, import failures, store connection errors, billing adjustments, and common error messages.
Quick answers to the most common questions about shipping, returns, international customs, billing, and Stallion Protection.
A side-by-side comparison of Stallion's two shipping modes — Direct (you handle handoff) and Connect (Stallion handles handoff).
Step-by-step guide to creating a regular shipment in Direct mode — covering address entry, items declaration, package details, rate comparison, and label purchase.
How to connect your ecommerce store to Stallion Express — supporting Shopify, Amazon, eBay, Etsy, WooCommerce, Walmart, BigCommerce, Magento, ShipStation, and Bandcamp.
Once a store is connected, orders import automatically — or you can import on demand. Here's how the flow works for Shopify, Amazon, Etsy, eBay, and WooCommerce.
The most common blockers when creating a shipment — insufficient balance, address validation failures, missing required fields, account approval, and permission issues.
Troubleshooting guide for label printing issues — QZ Tray, printer detection, label format, browser settings, and print job status.
Quick answers to the questions we hear most — shipping basics, returns, international customs, billing, and Stallion Protection — with links to the full guides.
Our support team is here to help you with any questions.
